Frequently Asked Questions

 
 

We’re here to help

Check out our frequently asked questions below. Also, click on the What To Expect section for more detailed information about your PT journey. Of course, you can always give us a call at 208.777.4242 if you’d rather chat with our friendly staff.

The Top 3 Myths of Physical Therapy

  • Myth 1: You need a referral to see a physical therapist

  • Myth 2: Surgery is always the best option

  • Myth 3: Results happen quickly

Do you offer a Cash Pay Discount?

Yep, we sure do and it’s a great bargain. Some of our best patients choose to pay cash for their PT care and love the option and accountability it provides.

Check out Pinnacle Physical Therapy’s payment options.

Do I Need A Referral to See A Physical Therapist?

Nope! Not for most insurances. If you do need a referral, we’ll assist you in acquiring that and save you time and the hassle.

What Do I Need To Do Prior To My First Visit?

You’ll want to download our intake forms and bring the completed copy to your first visit. Additionally, bring your ID, insurance card, and referral (if you have one). Having this information ready will speed along your process and ensure we are able to see our patients on time.

How Long Is The First Visit?

Your first visit usually takes about an hour. During this time we’ll perform a comprehensive examination of your affected body area, educate you on your condition, and develop a customized plan of care to achieve maximum success.

Scheduling Future Visits

After your first visit is complete, you will schedule your entire DPT (Doctor of Physical Therapy) recommended plan of care. This approach ensures that you get the most convenient times that work for your schedule and will optimize the success you’ll have with our PT interventions.

Where are You Located?

Right here! 1590 E. Polston Ave., Suite B, Post Falls, ID 83854

Click to navigate with Google Maps.

Will I Be Healed Quickly?

While some patients may see results on the first visit, physical therapy takes time to make the necessary changes that your body needs. Which, in turn, produce long-term pain relief and overall results.

How Do I Maximize The Results Of My Treatment?

Consistency! Your physical therapist will work with you in facility, then assign a customized home exercise program just for you to work on between appointments. It’s critical to make your recommended appointments, and to engage in your home exercise program. This approach will allow you to be successful and achieve a full recovery within the planned time.